EL MONTE CALIFORNIAEl Monte California USA

EL MONTE

INFORMATION

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El Monte Water

 

Environmental concerns and awareness not only include the air we breathe and the food we eat, but also the tap water we drink. City of El Monte Water Department is committed to provide only the highest quality of drinking water to its consumers and is dedicated to ensure and maintain that high quality.

 

The Water Department is currently comprised of nine full-time employees: a Maintenance Superintendent, a Water Systems Supervisor, Field Supervisor, Senior Water Systems Operator, one Water Clerk, three Water System Operators and a Meter Reader/Repairer. One standby Water Systems Operator is on duty 24-hours a day, 365 days a year for emergencies and to ensure that the customers are assured a safe and constant drinking water supply. Police personnel can reach this emergency standby operator via a paging system

 

The City currently owns and operates a water system which encompasses the central business district and parts of the Northwestern and Southern Portion of the City. There are approximately 3,421 accounts and the population served is over 13,300 persons. Six deep wells, one 200,000-gallon elevated tank and one 1-million gallon reservoir currently serve this water supply. Revenue to support the water fund is exclusively from the sale of water. Along with a water system, this department is not only responsible to provide for safe water consumption by the consumer, but to provide fire protection for the community. These crews are also on 24-hour standby to ensure that the customers are assured a safe and constant drinking water supply. For additional information on the City of El Monte Water Department, see the Official Water Department site.

 

Customer Service

All customer service, including new customers, eddy valves, complaints, billing questions, meter lids missing, new service line connections, fire flow request, is processed through the Water Desk located at 11333 Valley Boulevard, City Hall East. 

The hours of operation for City Hall is Monday through Thursday, 8:00 a.m. to 5:30 p.m. 
All fees, deposits, and additional paperwork must be processed in person at City Hall East. Current customers may mail their water bills in the self-addressed envelope provided with their bill or may bring in person to City Hall. There is a night drop located in the breezeway between the Police Department and City Hall East. 

The night drop is marked "AFTER HOURS PAYMENTS". There is no other authorized paying station for the City of El Monte Water Department.  

626-580-2024

 

Where Does Your Water Come From?

 

El Monte receives its potable (drinking) water supply from one source. Ownership of water rights allows the water supply needs to be produced from groundwater wells located within the City. Before it reaches our customers' taps, local groundwater must journey from its source high up in the mountains. Rain and snow melt from the San Gabriel Mountains travels through washes and creeks into the San Gabriel River. From there it percolates underground through sand and waterbeds where it begins a subsurface journey to El Monte. High-powered pumps then extract it from  active groundwater wells and pump it to our groundwater treatment facilities.

 

Water Standards

 

Your drinking water is regularly tested using State-approved methods to ensure its safety. We are pleased to report that, once again this year, the City of El Monte Water Department met or surpassed all State and Federal primary drinking water standards.

 

 

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ALERT!

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El Monte Water Department Important Notice Level 2 Drought Alert
Conserve Water

Water Conservation Tips

#1 Check for Leaks - Turn off all water in & outside of your home if the dial continues to move, chances are you have a leak, such as a leaky toilet or faucet.